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Choosing an IT provider? See who’s working with Assurix

Customer stories

The rival had certificates too.

How growing MSPs won against rivals with the same claims. Book a demo and ask for a reference.

Take the Proof Gap Scorecard See the live Trust Portal

94 MSPs working with Assurix

The Ingenio Technologies team celebrating their Assurix Trustmark with Mit Patel — Ingenio Technologies at its Trustmark handover, May 2026

Case studies.

Little Big Tech
London
Situation
A 22-user pharma company, burned by its previous MSP, had three other MSPs lined up.
Commercial problem
Proposals sat alongside competitors as if they were equivalent, so prospects compared price.
What they showed the prospect
Nick explained Assurix, the standard and how Little Big Tech is held to it.
Result
Chosen over three other MSPs, and signed the day after one meeting.
“One of the lowest friction sales processes we have ever had with a brand-new prospect.”
Nick Haley, Founder
Read the Little Big Tech story
Start Tech
23 staff, Shropshire
Situation
23 staff in Shropshire, 25 years in business, already holding three certificates.
Commercial problem
Prospects thought every MSP did the same thing. Start Tech needed to show it does what it says it does.
Result
The Trustmark levelled up Start Tech’s controls. In Ian’s words, “it actually helps win deals”.
“This has plugged those gaps and really levelled us up, which is why I sleep much easier at night.”
Ian Groves, Managing Director
Read the Start Tech story
Illuminate Technology
60+ clients, Scotland
Situation
A Scottish MSP supporting more than 60 client organisations, doing its best work in the background with nobody knowing about it.
Result
Clients can check its work on its Trust Portal.
“Before Assurix, we were asking clients to trust our claims. Today, we’re inviting them to verify them.”
Amanda Stewart, CEO and CTO
Read the Illuminate Technology story

More results.

Sereno
London
Situation
A 70-user deal. Sereno got to the last two.
Commercial problem
The rival held ISO 27001 and SOC 2.
What they showed the prospect
Its Trust Portal. Sereno walked the prospect through it.
Result
Sereno won the deal. Not the cheapest quote.
See Sereno on the Trustmark Directory
Bluebell IT Solutions
East Midlands
Ben Hobbs on winning two tenders
Situation
Two tenders, with a tender pack for each prospect.
What they showed the prospect
Its work with Assurix, in the tender pack and in the meeting.
Result
Bluebell won both. Both prospects are now customers.
“Being able to talk about that in the meeting with prospect has been really, really powerful.”
Ben Hobbs, Bluebell IT Solutions
See Bluebell on the Trustmark Directory
Labyrinth
London
95%Its own report
47%Assurix found
0%Proof Gap100%
Situation
Its own reporting showed patching at 95%.
Result
Assurix found 47%, caused by a vendor’s policy setting. Assurix flagged it and worked with the vendor to fix it.
“If they never found any problems, they probably wouldn’t be looking hard enough.”
Matthew Dunn, COO, Labyrinth
See Labyrinth on the Trustmark Directory

Book a demo and ask for a reference Take the Proof Gap Scorecard

Trustmark handovers.

Ian Groves of Start Tech with Mit Patel at their Trustmark handover — Start TechAugust 2026

The Conosco team receiving their Trustmark plaque from Mit Patel — ConoscoJuly 2026

The Illuminate Technology team with Mit Patel at their Trustmark handover — Illuminate TechnologyJuly 2026

The TechWyse team with Jana Jhaveri and Mit Patel of Assurix at their Trustmark handover — TechWyseOctober 2026

Two of the Labyrinth Technology team with Mit Patel at their Trustmark handover, holding the plaque and a cake — Labyrinth TechnologyJuly 2026

94 MSPs working with Assurix

An MSP that promises, or one independently checked every day?

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