About
Built by an MSP owner.
Two MSPs can hold the same certificate and deliver completely different standards. Prospects can’t see the difference. Assurix makes it checkable, so the good ones get chosen.
Where Assurix started
Two MSPs. Same certificate.
Mit Patel built and ran Netstar, an MSP, for 20 years and sold it in 2021.
An ex-colleague’s MSP
- ISO 27001 certificate
- £500 of documents, never run in the business
Netstar, Mit’s MSP
- ISO 27001 certificate
- 180 hours and £28,000 in year one
To a prospect, they looked exactly the same.
Most MSPs with ISO 27001 do the work. The certificate can’t show a prospect which.
The MSP a client left
That MSP looked the same as a good one.
A London MSP where Mit sat on the board took on a new client. This is what its previous MSP had left behind.
- No patching for four months.
- Backups paid for, not working.
- The client had no idea.
What we believe
MSPs should be held to a standard, and the good ones should be able to prove it.
The average Assurix customer looks after 74 businesses with around 19 staff each: about 1,400 people relying on one MSP.
74 businesses
Around 19 staff in each
Assurix, the live trustmark for MSPs, is independent and sells no MSP services. It independently assesses 59 controls across security and service. Leave a failure unfixed for 30 days and the Trustmark is suspended publicly.
94 MSPs work with Assurix. See them in the Trustmark Directory.
Read customer stories
Choosing an IT provider for your business? See how to check one
Assurix Limited · Company number 16401354 · Incorporated 23/04/2025
Who runs Assurix
Mit PatelFounder and CEOMit Patel built Netstar to £8 million in revenue and 60 staff, serving 200+ businesses. He sold it to private equity in 2021. He founded Assurix after seeing, from a board seat, what a client’s previous MSP had left behind, and as the UK Cyber Security and Resilience Bill arrived.
Ollie MankertzCommercial AssociateOllie supports MSPs exploring Assurix. He helps them see what proof looks like in practice and whether the Trustmark is a fit. He guides them through early questions on evidence, readiness and next steps.
Raja PagadalaNon-Executive DirectorRaja Pagadala founded The Final Step, a UK MSP, in 1987 and built it over 36 years. He sold it to Evergreen Services Group in 2023 and now sits on the Assurix board.
Adam HancockFounding EngineerAdam Hancock is the founding engineer behind the Assurix platform. He leads platform engineering. He designs the evidence pipelines and the integrations with PSA, RMM and cloud tools.
San S.Fractional Head of Information SecuritySan S. leads information security at Assurix, part time. He holds the CISSP and has 15+ years in the IT industry.
Victoria MillarOperations ManagerVictoria runs operations at Assurix. She has over 20 years in managed services, across operations, financial administration and project delivery.
Robert DoddsHead of GrowthRobert leads growth at Assurix: demand, pipeline and adoption across the MSP channel. His background is B2B SaaS growth and demand generation.
Jana JhaveriGRC AnalystJana is part of the Governance, Risk and Compliance team. She builds assessment frameworks and knowledge base content for the security controls, which are aligned to NCSC CAF 4.0. She studied Computer Science and Cyber Security at Cardiff University. She is an active advocate for Women in STEM, recognised through initiatives such as World Can Code.
An MSP that promises, or one independently checked every day?
- Book a demo.30 minutes with Ollie. Mit joins the second call.
- Start in the month you pick.From 2 hours a week, quick wins first.
- Show prospects your live results.Share your link in proposals and at renewal.