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IT support and IT services in Wales: providers you can check

As at 14/11/2026, 1 IT provider in Wales holds the Assurix Trustmark: Team Metalogic.

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Assurix Trusted MSP
1
On the Journey
0
Committed
2
Not yet verified
45

Status as at 14/11/2026.

It meets all 59 controls across security and service. A failure left unfixed for 30 days suspends the Trustmark publicly.

48 listed: 1 Assurix Trusted MSP, 2 Committed and 45 Not yet verified. This page also covers Bridgend.

Nearest Assurix Trusted MSPs outside Wales

Measured from the middle of Wales.

How this list is made

Listings come from the Assurix Trustmark Directory, as at 14/11/2026. Assurix sets each provider’s status. Towns, sectors, certificates, founding year and staff numbers are what the provider lists. Providers working with Assurix pay a subscription. None of them can change a result, and an Assurix assessor signs off every Trustmark.

Grouped by status, in alphabetical order within each, so every Assurix Trusted MSP is shown equally. Reviews and payments play no part in the order. Assurix Trusted and On the Journey providers are Assurix customers whose status Assurix checks, which is why they come first. Committed providers have signed up with a start date booked.

Assurix Trusted MSP
Independently assessed by Assurix on 59 controls across security and service. It passes all of them, with live evidence from its own tools. A failure left unfixed for 30 days suspends the Trustmark publicly.
On the Journey
This provider is on the journey to becoming an Assurix Trusted MSP. It has connected its tools, and Assurix is collecting evidence against the 59 controls. It doesn’t hold the Trustmark yet.
Committed
Signed up to work towards the Assurix Trustmark, with a start date booked. It doesn’t hold the Trustmark yet.
Not yet verified
Listed, but Assurix hasn’t assessed it. Ask what evidence it can show you.

The 59 controls are 40 security controls aligned to NCSC CAF 4.0 and 19 operational controls built for MSPs.

Before you sign with any provider, read the NCSC’s guidance on choosing a managed service provider, and check a Cyber Essentials certificate on the IASME certificate search.

How the Directory works

Assurix Trusted MSPs 1

Committed 2

45 providers Not yet verified

Choosing an IT provider in Wales

Check, so you don’t switch again in a year.

Nobody has more access to your business than your IT provider, so check its security before you sign.

2 are Committed: BCC IT and Orbits IT.

Cyber Essentials appears on 23 listings here, ISO 27001 on 6. These are the providers’ own claims. A certificate shows a check passed on one date, so ask to see current evidence.

Providers here most often list Financial Services, Education and Manufacturing as sectors they serve. Ask any shortlist for a reference from a business like yours.

How to check an IT provider before you sign

Wales in numbers

IT providers listed
48
Working with Assurix
1 Trusted and 2 Committed
Listing Cyber Essentials
23 of 48 (48%), 14 of them Plus
Listing ISO 27001
6 of 48 (13%)
Sectors listed most
Financial Services (10), Education (9), Manufacturing (7)
Services listed most, after IT support
Cloud & Microsoft 365 (41), Cyber Security (40), Connectivity & Networking (31)
Typical time trading
21 years (median)
Towns with the most providers
Cardiff (11), Bridgend (5), Swansea (5)

Counts from the Directory as at 14/11/2026. Certificates and sectors are what each provider lists.

Questions about IT providers in Wales

Which IT providers in Wales are independently assessed by Assurix?

Team Metalogic holds the Assurix Trustmark. It meets all 59 controls, with live evidence from its own tools, and an Assurix assessor signs it off.

How many IT providers are listed in Wales?

48 as at 14/11/2026: 1 Assurix Trusted MSP, 2 Committed and 45 Not yet verified.

Are the other providers in Wales checked?

Not yet verified means the provider is listed, but Assurix hasn’t assessed it. It doesn’t mean they do a poor job. 45 of the 48 here are Not yet verified. Ask what evidence they can show you.

Which sectors do IT providers in Wales serve?

The sectors listed most are Financial Services (10), Education (9) and Manufacturing (7). The sector filter in the Directory search narrows the list.

How should I compare providers?

Check each provider’s status in the Trustmark Directory. An Assurix Trusted MSP can send you its Trust Portal, which shows what is checked and today’s result. Ask anyone else what evidence they can show you today.

Will an Assurix Trusted MSP cost more?

Prices vary. Ask each provider what evidence it can show you, then compare quotes against the same standard.

Want help choosing?

Tell us what you need. We’ll suggest providers working with Assurix that fit, Assurix Trusted MSPs first, and introduce you. Free, and no obligation.

Towns and counties in Wales

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